Security and compliance at the core
Protecting partner funds, customer data and every transaction is our first priority. Here is how Setupay keeps your business safe.
Encryption everywhere
TLS 1.2+ for all traffic and AES-256 encryption for sensitive data at rest. Card and Aadhaar data are never stored in plain text.
Strong authentication
Login OTP, device binding, transaction PIN and optional biometric authentication for agents.
Real-time fraud monitoring
Velocity limits, blacklist checks, geo-anomaly and pattern-based rules flag risky transactions instantly.
Regulatory alignment
Processes aligned with RBI, NPCI, UIDAI and partner-bank guidelines including KYC, AML and data-localisation norms.
Business continuity
Redundant infrastructure hosted in India, automated backups and tested disaster-recovery procedures.
Audit & logging
Complete, tamper-evident logs of every login, transaction and administrative action for reconciliation and dispute resolution.
Your role in staying secure
- Never share credentialsSetupay will never ask for your password, transaction PIN, OTP or Aadhaar biometrics on a call, SMS, email or chat.
- Use only official channelsLog in only at panel.setupay.co.in. Report look-alike websites or apps to support@setupay.co.in.
- Verify before you sendCheck beneficiary name via verification and confirm the amount with the customer before every transfer.
- Report immediatelyIf you suspect unauthorised access or a fraudulent transaction, call +91 79866 29866 right away and change your password.
Report a security concern
Found a vulnerability or noticed suspicious activity? Write to us — we acknowledge security reports within 24 hours.
Transact with confidence
Join a platform that treats your money and your customers' data with the seriousness they deserve.